Privacy Policy

§1 Introduction

77jill ("77jill," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting platform (the "Platform"). This Privacy Policy ("Policy") describes how 77jill collects, uses, stores, discloses, and protects your personal information when you access or use the Platform, including our website at https://77jill.com and any associated mobile applications or services.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering an account or using the 77jill Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

§2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, 77jill acts as the Personal Information Controller in respect of the personal data collected through the Platform. This means that 77jill determines the purposes and means of processing your personal information.

If you have any questions about how 77jill handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

§3 Data We Collect

77jill collects the following categories of personal data from players and visitors to the Platform:

We do not intentionally collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for regulatory compliance purposes, such as health information relevant to responsible gaming assessments.

§4 How We Collect Data

77jill collects personal data through the following means:

• Direct Interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions;
• Automated Technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs (see Section 8 for details on cookies);
• Third-Party Sources: Identity and fraud-check data received from KYC verification providers, payment processors, and credit reference agencies where permitted by law;
• Publicly Available Sources: Information from public registers or databases used for fraud prevention and anti-money laundering compliance purposes.

§5 How We Use Your Data

77jill uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 77jill account, including processing registrations, verifying your identity, and managing account settings;
• Service Delivery: To provide access to games, process bets, handle deposits and withdrawals, and deliver the full range of 77jill Platform services;
• Legal & Regulatory Compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR regulatory requirements, and the Data Privacy Act of 2012;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the Platform;
• Responsible Gaming: To monitor gaming behaviour, identify at-risk players, enforce deposit limits and self-exclusion requests, and fulfil our duty of care obligations;
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Marketing Communications: To send you promotional offers, bonuses, and news about 77jill — but only where you have given your explicit consent to receive such communications;
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the 77jill Platform;
• Legal Claims: To establish, exercise, or defend legal claims in connection with your use of the Platform.

§6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 77jill processes your personal data on the following legal bases:

• Contractual Necessity: Processing necessary to perform our contract with you (i.e., the Terms & Conditions), including account management, game delivery, and payment processing;
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR requirements, and tax reporting;
• Legitimate Interests: Processing necessary for 77jill's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

§7 Sharing Your Data

77jill does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other payment service providers, for the purpose of processing deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and AML compliance service providers engaged to verify your identity and screen for sanctions or politically exposed person (PEP) status;
• Game Software Providers: Licensed game developers and content providers whose games are available on the 77jill Platform, to the extent necessary for game delivery and technical support;
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict contractual obligations;
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where required by law or regulatory obligation;
• Law Enforcement: Philippine law enforcement agencies, where required by a valid court order, subpoena, or other legal process;
• Professional Advisers: Lawyers, auditors, and accountants engaged by 77jill, subject to professional confidentiality obligations.

All third-party processors engaged by 77jill are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with 77jill's documented instructions.

§8 Cookies & Tracking Technologies

77jill uses cookies and similar tracking technologies to enhance your experience on the Platform, ensure security, and gather analytics data. The following types of cookies may be used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cookies cannot be disabled without affecting Platform functionality;
• Performance & Analytics Cookies: Used to collect anonymised data about how players use the Platform, including pages visited and features used, to help us improve the service;
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience;
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only activated where you have provided your consent.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 77jill Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

§9 Data Security

77jill implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 77jill Platform is encrypted using industry-standard Secure Socket Layer (SSL) technology;
• Access Controls: Personal data is accessible only to authorised 77jill personnel and third-party processors who require it to perform their designated functions, on a strict need-to-know basis;
• Two-Factor Authentication (2FA): Available to all players to add an additional layer of security to their accounts;
• Regular Security Audits: 77jill conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities;
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 77jill will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

§10 Data Retention

77jill retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a period of at least five (5) years following account closure, in accordance with AML and PAGCOR record-keeping requirements;
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act;
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the end of the business relationship;
• Support Communications: Customer support records are retained for three (3) years from the date of the last interaction;
• Marketing Data: Retained until you withdraw your consent to receive marketing communications, after which it will be deleted or anonymised within 30 days;
• Technical & Log Data: Server logs and technical data are retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

§11 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 77jill:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy;
• Right of Access: The right to request a copy of the personal data that 77jill holds about you, along with information about how it is being processed;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by 77jill;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 77jill's legal and regulatory retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days of receipt. We may require you to verify your identity before processing your request.

§12 Children's Privacy

The 77jill Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 77jill does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any winnings generated through an underage account will be forfeited.

If you are a parent or guardian and believe that your child has registered an account on 77jill, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

§13 International Data Transfers

77jill primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers, game software suppliers, and KYC verification services — may be located in or operate from other countries.

Where personal data is transferred outside the Philippines, 77jill ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012. Such safeguards may include:

• Contractual clauses requiring the recipient to protect personal data to Philippine DPA standards;
• Transfers to countries recognised by the National Privacy Commission as providing an adequate level of data protection;
• Binding corporate rules or other approved transfer mechanisms where applicable.

By using the 77jill Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the delivery of our services, subject to the safeguards described above.

§14 Changes to This Policy

77jill reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.

When material changes are made to this Policy, 77jill will notify registered players via email or a prominent notice on the Platform at least seven (7) days prior to the changes taking effect, where practicable. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

Your continued use of the 77jill Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.

§15 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77jill handles your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the 77jill Platform
• Response Time: We aim to respond to all data privacy enquiries within 30 days of receipt

If you are not satisfied with our response, or if you believe that 77jill has violated your data protection rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.